The second-hand marketplace Users Express Frustration Over Size Changes
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has altered its sizing categories for women's and children's clothes but did not contact every member regarding the update.
Online Platforms Reaction
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a modified sizing category than originally posted due to the recalibration.
Vinted explained the revised method more closely matches similar services.
The platform has recommended to review their products and manually change the size when needed, which has left users frustrated.
Size Classification Updates
Earlier, the measurements included one number and one letter, for instance S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was previously a 12 but currently displays as UK 16-18.
Shopper Stories
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, stated items she posted featuring size 14 markings were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Manual Updates
A different user, based in Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she stated.
Marketplace Information
The service features exceeding 100 million members, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: earlier, the service retracted a modification concerning shipment methods following member complaints.